Fanci FAQs — all your questions answered here

On the registration page Fill out the form with your address, name, mobile number, email, and password. Confirm your registration with the verification code sent to your phone. The entire process takes just 3 to 5 minutes. fanci is only open to users aged 18 and above.

Using the mobile number or email and password used during registration From the login page Log in easily. When logging in from a new device, you may be asked for a verification code. Always use a secure network when logging in.

Yes, fanci is fully mobile-friendly. You can use it directly from any Android or iOS device browser. The page is optimized for mobile screens, so all features work smoothly even on small displays. No separate app download is needed.

fanci offers Sports Betting including popular games like cricket and football, Live Casino with real dealers, slots, lottery, and voucher options. There is a dedicated betting section for Bangladesh's popular cricket tournaments. Each category includes simple guides for new players.

At fanci, you can easily deposit Bangladeshi Taka (৳) using popular mobile banking services in Bangladesh — bKash, Nagad, and Rocket. All transactions are completed in BDT. Details of deposit amounts and methods are shown in your account's payment section.

In most cases, deposits appear in your account within minutes. Occasionally, slight delays may occur due to bank or mobile payment servers. If it takes more than 30 minutes, please contact [email protected] with your transaction details.

Log into your account and go to the withdrawal section to select amount and payment method. Usually, funds reach your Bangladeshi mobile banking number within 1 to 3 working days. Account verification must be completed before withdrawing.

If you forget your password, email [email protected]. After verifying your registered mobile number, you will get help resetting your password. For security, never give your password to anyone claiming to ask by phone or message.

Use a strong password combining letters, numbers, and special characters. Do not share your password and always log out after using public devices. Report any suspicious activity to us immediately.

Yes, the entire fanci interface is created in Bengali and specially designed for Bangladeshi users. All instructions, sections, and help content are available in Bengali. Local time, currency (৳), and payment methods are tailored to Bangladesh's context.

No. Each person is allowed to use only one account. Creating multiple accounts violates fanci’s rules and may result in suspension of all accounts. It is possible to log in to different accounts on one device on behalf of different individuals, but each account must belong to a separate person.

For any issues or questions, email our support team at [email protected]. Responses are usually quick on business days. Providing detailed problem descriptions and your registered mobile number helps us resolve issues faster.